2 oz. will brew an average of 20-25 cups of tea, depending on the volume of the tea.

4 oz. will brew an average of 50-60 cups of tea, depending on the volume of the tea.

Herbal Tea: 0 mg
Rooibos Tea: 0 mg
Decaf Tea: 5-10 mg
White Tea: 15 mg
Green Tea: 20 mg
Oolong Tea: 30 mg
Flavored Tea: 40 mg
Black Tea: 40 mg

Decaffeinated tea is produced via a chemical-free, “Supercritical CO2 Decaffeination” process, a method whereby caffeine is selectively removed from the tea leaf. Under high pressure, CO2 becomes liquid in form and is able to flow freely through natural materials (like tea) and dissolve the caffeine. This is called its “supercritical state,” hence the process’ name. The tea leaves are left intact, and the caffeine-laden CO2 is filtered and recycled for further use in decaffeination. This process is capable of extracting 97% of caffeine from the leaf. Therefore, decaffeinated tea is not completely caffeine-free and contains small traces of caffeine (between 5-10 mg). Co2 is a natural part of the air and physically harmless.

Hibiscus is highly acidic and may curdle the milk, tarnishing the flavor, aroma, and texture of the tea.

Do not store tea in plastic or glass containers, as air and light both reduce the life and taste of your tea. Instead, we recommend tins which you can buy from Element Tea or use one of your own. Store your tinned tea in a cupboard that does not contain overpowering aromas and is not exposed to light, heat, or moisture.

Although tea does not go bad, after 10 months it may start to lose its flavor and aroma. However, Green and White teas often have a shorter shelf life, while Black tea is usually good for up to a year. Correct methods of storage will preserve the delicate goodness of your favorite teas for longer.

Antioxidants are nutrients found in food and tea that nurture our body’s cells. They can help to enhance our immune system and prevent health problems such as cancer, heart disease, diabetes, and macular degeneration. All these ailments can be caused by free radicals (harmful oxygen molecules that are naturally produced in the body). The job of antioxidants is to protect against potential damage to the cell’s DNA by neutralizing the free radicals. Find out which teas have the most antioxidants by reading about the health benefits within each tea category.  

We have hand selected our tea from around the globe. Countries which produce our tea include India, China, Japan, Korea, Sri-Lanka, and South Africa.

All loose tea is provided to you in a re-sealable, multi-layer barrier, stand-up pouch. The pouch is designed to keep your tea tasting great and smelling fresh for up to 12 months. Bagged tea is supplied to you in a traditional tea box. Tea bags are foil-wrapped for absolute freshness.

Although any unflavored tea is considered to be naturally Kosher, our teas have not been officially certified as ‘Kosher.’

We strongly advise you to carefully read all the ingredients listed with each tea product.  You should also be fully aware that Element Tea strives to list all the correct ingredients provided to us by our suppliers. However, we will not be held accountable for any ingredient contained in our tea without our knowledge, nor for an incorrect ingredient list provided to us by our suppliers. Please note that several of our teas do contain nuts and all tea is stored within the same facility.  

There is no sales tax on tea. Our gifts and accessories will be charged sales tax to Colorado residents only. Residents of other states will not be charged sales tax on our tea, gifts, or accessories.

Unfortunately, we do not accept orders via email or phone at this time. Perhaps you will feel more comfortable ordering online knowing that when we collect credit card information, we use it solely to process your order. We also use industry standard Secure Socket Layer (SSL) encryption to ensure that your payment information is kept confidential. You may visually verify that the site is secure by looking for the closed lock icon at the bottom of your web browser. For added security we also adhere to PCI Compliance standards, and we have a dedicated IP. For more information, please refer to our Privacy Policy.

Our shipping charge is calculated per package. Orders sent to different addresses must be placed separately.

Element Tea does everything possible to ensure that your order is received in perfect condition and that you are 100% happy with your Element Tea experience. If unopened, consumable items are shipped to you in error or a non-consumable item has been damaged in shipping, please email us at returns@elementtea.com within 7 days of receipt so we can rectify the problem immediately. If there are non-consumable items you do not wish to keep, we will gladly accept them back within 30 days of receipt. For more information, please refer our Return Policy.

**Items that have been used, washed, damaged or, altered in anyway from their original state will be rejected upon receipt and no credit or replacement will be provided.

Unless the order has already shipped, you may cancel or modify your online order by emailing us at either cancelorder@elementtea.com or modifyorder@elementtea.com. Please include your order number with your e-mail.

All orders received within business hours (M-F, 9 AM – 3 PM MST) are shipped within 2 business days.  

Yes we do. Please note that, due to shipping rates, shipping charges will be higher to these States.

Yes we do! We currently ship to the following countries: Andorra, Australia, Austria, Belgium, Canada, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Guadalupe, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, Luxemburg, Malta, Martinique, Mexico, Monaco, Montenegro, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Reunion, San Marino, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, and The Vatican.

Please feel free to email us at teaconcepts@elementtea.com.

We welcome you to email us at bulkorders@elementtea.com.

Please let us know if there is a problem with or recommendation for our website at webmaster@elementtea.com.

At the bottom of each page, you can click on Contact Us. We prefer to be contacted via email so please match your inquiry to the relative email account.